Everything we sell comes from the AIC Lab. Each item is tested, erased where it stores data, and given one of four grades. The listing notes any specific flaw, and the photos show it.
| Grade | Name | What it looks like |
|---|---|---|
| A | Excellent | Looks close to new, with no wear visible at normal viewing distance. |
| B | Good | Light signs of use such as small scuffs or micro-scratches. The screen is free of marks visible when on. |
| C | Fair | Visible wear such as scratches, small dents or keyboard shine. Fully functional. |
| D | For parts / repair | Has the known issue described in the listing. Sold as-is. |
What we test on computers
Grades A to C pass every check below. Grade D listings say which check failed.
- Apple Diagnostics with no errors
- Every key, the trackpad, and Touch ID where fitted
- Display checked for dead pixels, pressure marks and backlight bleed
- Speakers, microphone and camera
- Every port, plus Wi-Fi and Bluetooth
- Charging, and the battery's cycle count and maximum capacity, which the listing shows
What every Mac comes with
- A clean install of macOS at the setup screen, ready for your Apple Account
- Activation Lock off and no remote management, so it's yours to set up
- The accessories listed under Included on the product page